Terms of Service

The service

DoorOps is property management software for landlords and property management companies: portfolio records, leases and ledgers, online rent collection, maintenance tracking, reporting, and resident portals. By creating a workspace you agree to these terms on behalf of your organization.

Your account & data

• You are responsible for the accuracy of data entered into your workspace and for safeguarding member credentials.
• You retain ownership of your data. We process it only to provide the service, as described in our Privacy Policy.
• You are responsible for having a lawful basis to store your tenants', owners', and vendors' information and to email them through the platform.

Payments

Online payments are processed by Stripe through your own connected Stripe account, subject to Stripe's terms. DoorOps does not hold funds, is not a money transmitter, and is not a party to the lease agreements between you and your tenants. Ledger records in DoorOps are bookkeeping entries; you are responsible for their accuracy and for compliance with landlord-tenant law in your jurisdiction.

Subscriptions & suspension

Paid plans are invoiced monthly. If an invoice remains unpaid, we may suspend workspace access until the balance is settled; your data is preserved during suspension. Either party may terminate at any time, and you may request an export of your data.

Acceptable use

Don't misuse the service: no unlawful content, no attempts to breach security or access other organizations' data, and no use of the email features for spam unrelated to your properties.

Disclaimers

The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, DoorOps's liability is limited to the amounts you paid in the twelve months before a claim. DoorOps is not legal, tax, or accounting advice.

Contact

Questions about these terms? Email [email protected].